Terms & Conditions

Bidding & participation

• All users must have a valid account with a card on file to participate in auctions.
• A temporary pre-authorization hold of up to CAD 100 may be placed before bidding privileges are granted to verify your payment method. This is not a purchase charge. Your financial institution controls when the authorization disappears from your available balance.
• All bids are legally binding. By placing a bid, you agree to purchase the item if you are the winning bidder.
• Bid retractions are not permitted under any circumstances.

Bid increments

• Bid increments are dynamic and determined by the platform based on the current bid value.
• The applicable increment will be displayed during the bidding process.

Anti-sniping (soft close)

• Any bid placed within the final 5 minutes of an auction automatically extends the auction by 5 additional minutes.
• This continues until no further bids are placed.

Reserve pricing

• Most auctions are conducted without a reserve.
• Where applicable, a reserve or minimum starting price is clearly indicated on the listing.

Winning & invoicing

• At the close of an auction, the highest bidder is deemed the winning bidder.
• An invoice is automatically generated and sent to your account and email.

Payment terms

• Winning bidders must complete payment within 48 hours of auction close.
• Payments must be made through the approved payment methods listed on the site.

• Orders not paid within the stated payment window may be cancelled and offered to another buyer.
• We may suspend or restrict future bidding privileges, recover amounts lawfully owing, and take other action permitted by these Terms or applicable law.

Buyer's premium

• Certain auctions may include a buyer's premium.
• Where applicable, this fee is clearly disclosed on the listing prior to bidding.

Pickup & storage

• Items must be picked up within 24 hours after payment unless otherwise stated.

• A 4-day grace period applies after payment.
• After this period, a storage fee of $10 per day is charged.

• Items not picked up within 7 days after payment are considered abandoned.
• Abandoned items are forfeited without refund, and ownership reverts to Liquidation Flips.

Shipping

• Shipping is available on select auction items where indicated.
• Shipping costs are based on carrier estimates (e.g. FedEx) and shown where applicable.
• The buyer is responsible for shipping charges, carrier requirements, and providing an accurate delivery address. The listing or invoice will identify any shipping arrangements offered by Liquidation Flips.
• Risk of loss passes to the buyer when the item is handed to the buyer or carrier at the warehouse. Carrier delays, loss, or damage are handled under the carrier's claims process and applicable law.

Inspection & acceptance

• For local pickup orders, customers may perform basic functionality testing on-site.
• Testing is limited and must be conducted reasonably and within a short timeframe.
• No loitering or extended use is permitted.

• Cosmetic condition, packaging, and missing accessories are not grounds for refusal or dispute unless explicitly stated in the listing.
• Once an item leaves the premises, it is deemed accepted in full.

Product condition & listing information

• Inventory may include customer returns, open-box goods, liquidation inventory, refurbished goods, and goods sold as-is. The condition shown on a listing is a description for identification only and does not create a warranty unless the listing expressly says otherwise.
• Photos, manifests, estimated retail values, quantities, weights, model numbers, and descriptions are supplied for convenience and may contain errors or omissions. Buyers must review the listing and make their own assessment before bidding or purchasing.

Order finality

• Auction purchases are final and non-cancellable once the auction ends.
• Failure to complete payment results in penalties as outlined above.

Account conduct & enforcement

• Users may only operate one account.
• Multiple accounts, fake bidding, or any attempt to manipulate auctions results in immediate suspension or permanent ban.
• Liquidation Flips reserves the right to cancel bids, restrict accounts, or refuse service at its sole discretion.

Platform discretion

Liquidation Flips reserves the right to:

• Correct, cancel, or void a listing or auction where there is a material error, technical failure, suspected fraud, or inaccurate listing information.
• Refuse or remove bids deemed suspicious.
• Where practical, notify affected users of a material correction, cancellation, or technical interruption. We are not responsible for interrupted access, transmission delays, or bid submissions we do not receive.

Privacy & cookies

• We use cookies and similar technologies to operate the Site, maintain security, and analyze site traffic.
• We use personal information to operate accounts, process payments, fulfil orders, communicate with users, and comply with legal obligations. We do not sell personal information.
• Information may be shared with service providers that help us process payments, send communications, and ship orders. You may request access to or correction of your personal information by contacting privacy@liquidationflips.ca.

Using the Liquidation Flips website

By accessing or using the Liquidation Flips website (the "Site"), you agree to be bound by these terms. We may update them at any time, and it is your responsibility to review them for changes. If you do not agree, please do not use the Site.

Permitted use

• You may use the Site for personal viewing and limited commercial use — to view listings, place bids and buy products.
• You may not copy, reproduce or download Site content for the purpose of re-selling or redistributing that content.
• The Site is intended for individuals 19 years of age or older. If you are under 19, please do not use the Site.

Your account information

• All information you provide — registration, payment and transaction details — must be true, accurate, current and complete.
• You must keep your details up to date, within 30 days of any change, and you are responsible for losses resulting from false, incomplete or outdated information.
• We may suspend or terminate your access to the Site at our discretion.

Intellectual property

• All content on the Site — text, images, graphics, video and trademarks — is protected by copyright, trademark and other rights.
• Except as expressly permitted, you may not copy, modify, distribute, sell or create derivative works from Site content.
• Product brand names and trademarks shown on the Site are the property of their respective owners.

Acceptable use & security

The Site may be used only for lawful purposes. You may not:

• Exceed authorized access, tamper with the Site, or misrepresent your identity.
• Probe, scan or test the vulnerability of the Site or breach its security or authentication without authorization.
• Use bots, scrapers or other automated systems that place an undue load on our servers.

Third-party links

The Site may contain links to third-party sites for your convenience. We do not endorse and are not responsible for their content, accuracy, functionality or practices. A link does not imply sponsorship or approval. Please review the terms and privacy policies of any third-party site separately.

Disclaimer & limitation of liability

The Site and all products are provided on an "as is" and "as available" basis, without warranties or conditions of any kind, express or implied, including merchantability and fitness for a particular purpose, to the fullest extent permitted by law. We do not warrant that the Site will be uninterrupted or error-free.

To the fullest extent permitted by law, Liquidation Flips will not be liable for any indirect, incidental, consequential, special or punitive damages arising from your use of the Site. Our total liability is limited to the amounts you paid us in the three (3) months preceding the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

Governing law

These terms, and your access to and use of the Site, are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute will be resolved before the courts of Ontario. If any provision is found unenforceable, the remaining provisions stay in full force and effect.

Placing a bid or buying a lot is also governed by our User & Purchase Agreement →